Alstom
Enquête passagers: niveau de satisfaction via l'analyse de l'émotion et niveau de satisfaction.
Business description
-
Passenger experience Director.
Looking for an app/ other system (level of C02 ?) able to analyse the emotions of passengers during their mobility (stress, frustration, doubt, pleasure, ...) in order to identify their level of satisfaction
Application fields
- Digital and software tool
- Railway
Participants
Anne BIGAND
Project Director
Anne2 BIGAND2
Creative Director
Key inforamtion
- Turnover : > 1500 M€
- Staff : > 5000
- Zip code : 93482
- City : Saint-Ouen Cedex
- Country : FRANCE
- Conception de trains et solutions de mobilité
- Connaissance des voyageurs et design
- User-centric approach
Objectives
Skills sought
SPECIFIC INFORMATION ON THE NATURE OF THE NEEDS
A la recherche de solutions permettant d'analyse le niveau d'émotion des voyageurs
Sectors of activity
- R&D
- Studies and engineering
- Technology Platform
- Design
- Advising and / or services
TRL scale
╰┈➤ TECHNOLOGY READINESS LEVEL
↪ The TRL scale assesses the level of maturity of a technology up to its integration into a complete system and industrialization. Initially designed by Nasa and ESA for space projects, it has nine levels.
IDEA
0️⃣ IDEA・Concept unproven, no experiments conducted
1️⃣ BASIC RESEARCH・Needs are described, for now, without proof of feasibility
2️⃣ TECHNOLOGY FORMULATION・Concepts and applications are formulated and described
3️⃣ VALIDATION NEED・You have formulated a goal, stakeholders follow you
PROTOTYPE
4️⃣ PROTOTYPE REDUCED SCALE・Prototype "in lab"
5️⃣ PROTOTYPE REAL (QUASI) SIZE・Prototype in use environment
VALIDATION
6️⃣ PROTOTYPING OF SYSTEM・Testing in real environment, performance close to target
7️⃣ DEMONSTRATEUR・Functioning in real environment, pre-commercial stage
MANUFACTURE
8️⃣ COMPLETE AND QUALIFIED SYSTEM・Qualified and tested technical and commercial processes
9️⃣ COMMERCIALIZED SYSTEM・Technology available to customers